Your privacy matters to ph563. This Policy explains exactly what personal data we collect, why we collect it, how it is used, and how you can control it — in plain English, with no hidden surprises.
Before reading the full legal text, here are the six core commitments that guide how ph563 handles your personal information.
We Collect Only What We Need
ph563 follows a data minimisation principle. We do not collect personal information beyond what is necessary to operate your account, comply with PAGCOR regulations, and deliver the services you signed up for. There are no hidden data collection practices.
Your Data is Encrypted and Secured
All personal data stored by ph563 is protected with AES-256 encryption at rest. All data transmitted between your device and ph563 servers is secured using TLS 1.3 encryption. Access to player data within ph563 is role-restricted and logged.
We Never Sell Your Data
ph563 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks. Your data is yours. The only third parties who receive your data are those necessary to deliver the ph563 service — payment processors, KYC verifiers, and game providers — and they are bound by strict data processing agreements.
Data is Retained Only as Long as Required
ph563 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, plus any additional period required by PAGCOR regulations, Philippine anti-money laundering laws, or other applicable legal obligations. On expiry of the retention period, data is securely deleted.
You Control Your Personal Data
ph563 respects your right to access, correct, port, and request erasure of your personal data, subject to legal limitations. You may exercise these rights at any time by contacting ph563 support. Requests are handled within the timeframe specified in Section 10 of this Policy.
Compliant with Philippine Privacy Law
This Privacy Policy is designed to comply with the Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations, as well as applicable PAGCOR data handling requirements. The National Privacy Commission (NPC) has jurisdiction over data privacy complaints in the Philippines.
Notice to ph563 Players: This Privacy Policy ("Policy") describes how ph563 ("ph563," "we," "us," "our") collects, uses, discloses, and safeguards the personal information of players and visitors ("you," "your") who access ph563.org. This Policy is incorporated by reference into the ph563 Terms and Conditions. By registering an account or using the Platform, you confirm that you have read and understood this Policy. If you do not agree, please do not use the Platform.
ph563 is committed to protecting the privacy and personal data of all players who use the Platform. As a PAGCOR-regulated online gaming operator serving Filipino players across the Philippines, ph563 is required to collect and process certain categories of personal data to operate legally, verify player identities, process payments, and comply with anti-money laundering obligations under Philippine law.
This Policy applies to all personal data collected through ph563.org, including during registration, account use, deposits and withdrawals, customer support interactions, and participation in promotions. It applies to all players and users located in the Philippines and elsewhere.
ph563 takes its data protection obligations seriously. We process your personal data only for the purposes identified in this Policy and only on one of the legal bases described in Section 6. We do not process personal data in ways that are incompatible with those purposes without your explicit consent.
Philippine Data Privacy Act: This Policy is designed to comply with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations (IRR). The National Privacy Commission (NPC) of the Philippines is the supervisory authority with jurisdiction over ph563's data processing activities as they relate to Filipino data subjects.
ph563 is the data controller responsible for the personal data collected through ph563.org. As data controller, ph563 determines the purposes and means of processing your personal data.
For all privacy-related enquiries, requests to exercise data subject rights, and complaints, please contact ph563's designated Privacy Officer via the contact details in Section 16 of this Policy.
ph563 has appointed an internal Data Protection Officer (DPO) as required under applicable data protection regulations. The DPO oversees ph563's compliance with data privacy obligations, including registration with the NPC, implementation of privacy-by-design principles, and handling of data breach incidents.
ph563 collects the following categories of personal data. The specific data points collected from any individual player depend on the services they use and the stage of their relationship with ph563.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | KYC verification, age verification, regulatory compliance |
| Contact Data | Philippine mobile number, email address | Account authentication, OTP delivery, support communications |
| Financial Data | GCash number, Maya number, bank account details, transaction history | Deposits, withdrawals, AML compliance |
| Account Data | Username, password hash, account preferences, VIP tier | Account management, personalisation |
| Gaming Data | Game history, bet amounts, win/loss records, session durations | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, session tokens | Security monitoring, fraud prevention, service optimisation |
| Location Data | Approximate location derived from IP address | Geolocation compliance, fraud detection |
| Communications Data | Live chat transcripts, support email content, survey responses | Support delivery, quality assurance, dispute evidence |
| KYC Documents | Scanned passport, driver's licence, UMID, proof of address | Identity verification, regulatory KYC obligation |
Sensitive Personal Information. KYC identity documents and financial data qualify as sensitive personal information under the Data Privacy Act. ph563 processes such data only to the minimum extent required to fulfil our legal obligations and applies enhanced security controls to these categories.
ph563 collects personal data through the following channels:
No Data Purchased from Third-Party Brokers: ph563 does not purchase personal data about Filipino players from third-party data brokers, marketing lists, social media platforms, or any other commercial data source. All data we hold about you was provided directly by you or collected through your use of the Platform.
ph563 uses your personal data for the following purposes:
ph563 does not use your personal data for automated individual decision-making or profiling that produces legal or similarly significant effects without human review, except where expressly required for fraud prevention or AML compliance and disclosed at the relevant point of processing.
Under the Philippine Data Privacy Act, ph563 processes your personal data on one or more of the following legal bases:
ph563 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
No Third-Party Marketing Access: ph563 does not share your personal data with third-party advertisers, marketing platforms, or social media networks. If you receive marketing communications from a third party claiming to represent ph563 and you did not consent to such communications, treat them as suspicious and report them to ph563 support immediately.
ph563 uses cookies and similar tracking technologies when you access ph563.org. A cookie is a small text file stored on your device by a website. ph563 uses the following categories of cookies:
ph563 does not use third-party advertising or retargeting cookies. No data collected via ph563 cookies is shared with advertising networks or social media platforms.
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary or security cookies may prevent you from accessing your ph563 account.
ph563 retains personal data for the periods described below. Where a legal obligation requires retention beyond these periods, the longer period applies.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | PAGCOR licence requirement, AML Act |
| KYC Documents | 5 years from account closure or last transaction | Anti-Money Laundering Act of 2001 |
| Transaction and Financial Records | 5 years from transaction date | AMLC reporting, PAGCOR audit |
| Gaming History | 3 years from session date | Dispute resolution, PAGCOR compliance |
| Support Communications | 3 years from interaction date | Dispute resolution, quality assurance |
| Marketing Consent Records | Duration of consent + 2 years | NPC consent record requirements |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, ph563 will securely delete or anonymise your personal data such that it can no longer be associated with you. Anonymised or aggregated data (from which no individual can be identified) may be retained indefinitely for analytical purposes.
Under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by ph563. To exercise any of these rights, contact ph563 via the details in Section 16.
Request a copy of the personal data ph563 holds about you, including what categories are processed, the purposes, and who it has been shared with. ph563 will respond within 15 business days of a verified request.
Request correction of inaccurate or incomplete personal data. Some corrections (name, date of birth) may require documentary verification. ph563 will action verified correction requests within 10 business days.
Request deletion of your personal data where it is no longer necessary, where consent has been withdrawn, or where processing is unlawful. This right is subject to legal retention obligations — ph563 cannot erase data it is legally required to retain under the AML Act or PAGCOR rules.
Object to processing based on legitimate interests, including direct marketing. Where you object to marketing, ph563 will cease such processing immediately. Other objections will be assessed on a case-by-case basis.
Request your personal data in a structured, commonly used, machine-readable format. This right applies to data you provided directly to ph563 and which is processed on the basis of consent or contract.
If you believe ph563 has processed your data unlawfully, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details of the NPC complaints process are available on the NPC's official website.
How to Submit a Data Request: Email [email protected] with the subject line "DATA PRIVACY REQUEST — [Your Request Type]." Include your registered mobile number and a brief description of your request. ph563 will verify your identity before processing any data subject request to protect against unauthorised access to player data.
ph563 implements technical and organisational security measures proportionate to the risk associated with the personal data we process. These include:
Despite these measures, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords, enable two-factor authentication, and log out of their accounts after each session — particularly on shared devices.
Phishing Warning: ph563 will never contact you via unsolicited calls, SMS, or emails requesting your login credentials, OTP codes, or financial details. If you receive such a communication, do not respond and report it to ph563 support immediately.
ph563 is strictly for persons aged 21 years and older. ph563 does not knowingly collect, use, or retain personal data from individuals under 21. Age verification is conducted at registration, and ph563 employs ongoing monitoring to detect and prevent underage access.
If ph563 discovers that an Account belongs to an individual under 21, the Account will be immediately suspended, all data associated with it will be securely deleted, and the matter will be reported to PAGCOR as required.
If you are a parent or guardian and believe a minor has registered on ph563, contact ph563 support immediately at [email protected] with the subject line "UNDERAGE ACCOUNT REPORT."
ph563's primary data processing occurs within the Philippines. However, some of ph563's third-party service providers — including certain game software providers and cloud infrastructure services — operate outside the Philippines.
Where personal data is transferred outside the Philippines, ph563 ensures that adequate safeguards are in place, including:
ph563 does not transfer your KYC documents, government-issued ID data, or full financial account details outside the Philippines except where required by PAGCOR compliance processes or lawful government request.
ph563.org may display content or information from third-party game providers within the Platform interface. ph563 is not responsible for the privacy practices of third-party game providers in respect of data they independently collect through their own embedded content.
Players who visit any third-party website or service through any link external to ph563 do so at their own risk and are subject to the privacy policies of those third parties. ph563 has no control over third-party data processing practices and accepts no responsibility for them.
ph563 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, PAGCOR requirements, or NPC guidance.
Material Changes: Where a proposed amendment materially affects how ph563 processes your personal data, ph563 will notify registered players via SMS or in-platform notification at least 14 days before the amendment takes effect. The updated Policy will be published on ph563.org with a revised Effective Date.
Non-Material Changes: Minor updates — such as typographical corrections, clarifications of existing language, or updates to contact details — may take effect without prior notice.
Continued use of the Platform after an amendment takes effect constitutes your acceptance of the updated Policy. If you do not accept an amendment, you should cease using the Platform and contact ph563 to close your account.
For all privacy-related enquiries, data subject requests, or complaints, please contact ph563 through the following channels:
Response Timeframes: ph563 will acknowledge all privacy requests within 48 hours and provide a substantive response within 15 business days. Where a request is complex or involves a large volume of data, ph563 may extend this period by a further 15 business days with written notice.
National Privacy Commission: If you are not satisfied with ph563's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC provides a formal complaint process for data subjects. Contact information for the NPC is available on the NPC's official government website.
ph563 is committed to resolving all privacy concerns promptly and transparently. We treat every data subject request with the seriousness it deserves and strive to demonstrate that playing at ph563 means trusting a platform that respects your rights.
ph563 protects your personal data under Philippine law. Create your account, deposit via GCash, and enjoy 1,500+ games with the confidence that your privacy is taken seriously. 21+ only.